Refund & Return
We are committed to ensuring customer satisfaction. Learn how we handle refunds, returns, and replacements.
Table of Contents
📄 Refund Policy – Hewlett Printer LLC
Effective Date: [Insert Date]
At Hewlett Printer LLC, we are committed to delivering high-quality digital marketing services and ensuring client satisfaction. This Refund Policy outlines the conditions under which refunds may be issued for our services.
1. Service-Based Nature
All our offerings are service-based and delivered digitally (e.g., SEO, social media marketing, paid ad campaigns, etc.). Due to the nature of these services, we do not offer refunds once a project has started or services have been rendered.
2. Refund Eligibility
Refunds may be considered only under the following conditions:
Duplicate Payment: If a client is mistakenly charged more than once for the same service.
Service Not Delivered: If the service was not initiated within the agreed-upon timeline and no work has been started.
Mutual Agreement to Cancel: If both parties agree to cancel the project before significant work has been done.
Refund requests must be made within 7 days of the payment date.
3. Non-Refundable Cases
We do not offer refunds in the following situations:
Client changes their mind after service initiation.
Delays caused by the client (lack of communication, missing assets, etc.).
Partial delivery of services with agreed-upon progress.
Dissatisfaction with subjective outcomes (e.g., design preferences, ad performance, etc.), unless performance guarantees are part of the agreement.
4. Cancellation Policy
Clients may request to cancel services by contacting us at [Your Company Email]. Cancellations requested after work has begun will be subject to a deduction based on work completed.
5. How to Request a Refund
To request a refund, please email us at [your email address] with the following details:
Full name
Service ordered
Payment proof
Reason for refund request
We will review your request and respond within 7 business days.